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access to my iotx

New Issue

I see my balance on the iotex.io however I can not send it or do anything with it. is like it is stuck in here, any help with this would be great, I am trying to transfer it to my metamask wallet I also have an iopay wallet where the iotx balance is not showing.

Posted by marisolcerquera ·
Status: In Progress3 comments

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Comments3

  • Precy R

    Team•

    Aug 19, 2025

    Hello, thank you for reaching out to us. Can you please share your wallet address so that our team can further assist you? Looking forward to your response. thanks.

    • MARY7

      •

      Aug 19, 2025

      0xF86D8e7eD5D030b4211177e5B79ab722e8c2620c

      • Precy R

        Team•

        Oct 22, 2025

        Hello Mary7, the issue had been fixed. If you have further query please don’t hesistate.