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API Access Blocked by Cloudflare - IP Whitelist Request

Hi Depinscan Team,

We are experiencing issues accessing the Depinscan API (https://api.depinscan.io/api/upload-device-metrics) from our production servers.

Issue:

  • All API requests from our servers are returning HTTP 403 with Cloudflare challenge pages

  • The same requests work successfully from local environments

  • We confirmed this is a Cloudflare block by checking response headers (cf-ray, cf-mitigated: challenge)

Request: Could you please whitelist our server IPs or provide guidance on how to resolve this Cloudflare blocking issue? We can provide a full list of our outbound IPs if needed.

This is affecting our production service that publishes device metrics to Depinscan.

Thank you for your assistance.

Best regards,

MVL Cass

Status: In Progress10 comments

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Comments10

  • Cass JinHyeok Yu

    •

    Dec 29, 2025

    Oh, and I want to delete the IP address from the post — could you also let me know how I can edit the post?

    • Precy R

      Team•

      Dec 30, 2025

      done. removed info as requested.

  • Precy R

    Team•

    Dec 30, 2025

    Hello, can you please refresh and try again? We had fixed the issue. Please let me know if you still encountering problems. thanks.

    • Cass JinHyeok Yu

      •

      Dec 30, 2025

      Not working yet.

      curl -i -X POST 'https://api.depinscan.io/api/upload-device-metrics' \

       -H 'Content-Type: application/json' \
       -H 'authorization: ' \
       --data '{"uid":"","events":[]}'
      
    • Cass JinHyeok Yu

      •

      Jan 2

      Hi, any updates on this? I'm still seeing the same error.

      • Precy R

        Team•

        Jan 2

        Hello, can you please refresh and try again? We had fixed the issue. Please let me know if you still encountering problems. thanks.

        • Cass JinHyeok Yu

          •

          Jan 3

          Hi, thanks for getting back to me. I've checked and the issue seems to be resolved for the IP I shared earlier. Could you also whitelist this IP: 43.xxx.xx.92?

          • Precy R

            Team•

            Jan 6

            Hi @Cass JinHyeok Yu, we have already added the ip address as requested.

            • Cass JinHyeok Yu

              •

              Jan 7

              Oh, but when I run this command,
              ```
              curl -X POST "https://api.depinscan.io/api/upload-device-metrics" -H "Content-Type: application/json" -H "authorization: " -d '{ "uid": "", "events": [ { "custom": { "longitude": 90.2, "latitude": 22 }, "publisher": "device-id" } ] }'
              ```
              I get the following response.
              ```

              <!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge"><meta name="robots" content="noindex,nofollow"><meta name="viewport" content="width=device-width,initial-scale=1"><style>*{box-sizing:border-box;margin:0;padding:0}html{line-height:1.15;-webkit-text-size-adjust:100%;color:#313131;font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji"}body{display:flex;flex-direction:column;height:100vh;min-height:100vh}.main-content{margin:8rem auto;padding-left:1.5rem;max-width:60rem}@media (width <= 720px){.main-content{margin-top:4rem}}.h2{line-height:2.25rem;font-size:1.5rem;font-weight:500}@media (width <= 720px){.h2{line-height:1.5rem;font-size:1.25rem}}#challenge-error-text{background-image:url("data:image/svg+xml;base64,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");background-repeat:no-repeat;background-size:contain;padding-left:34px}@media (prefers-color-scheme: dark){body{background-color:#222;color:#d9d9d9}}</style><meta http-equiv="refresh" content="360"></head><body><div class="main-wrapper" role="main"><div class="main-content"><noscript><div class="h2"><span id="challenge-error-text">Enable JavaScript and cookies to continue</span></div></noscript></div></div><script>(function(){window._cf_chl_opt = {cvId: '3',cZone: 'api.depinscan.io',cType: 'managed',cRay: '9ba20e82b942e706',cH: 'JCrNXXzcDEM7nSG0tHH0511u3CLqdnHjgkJUJflPpeA-1767774244-1.2.1.1-vpvU9LQVFfyE4D08da34ebhwGP0A_K1nMqWEwzWzRJ4oNKPvOiltrAr4PS5Uas7n',cUPMDTk:"/api/upload-device-metrics?__cf_chl_tk=RlThNfez1Ls7oC.5.fQXTTxVS9YF.1mAXMKeVUFBCLQ-1767774244-1.0.1.1-QVo4VuCJzW04TaxejCvKGee0V4_lI1QucY59UM.8yXc",cFPWv: 'b',cITimeS: '1767774244',cTplC:0,cTplV:5,cTplB: '0',fa:"/api/upload-device-metrics?__cf_chl_f_tk=RlThNfez1Ls7oC.5.fQXTTxVS9YF.1mAXMKeVUFBCLQ-1767774244-1.0.1.1-QVo4VuCJzW04TaxejCvKGee0V4_lI1QucY59UM.8yXc",md: 'Ez2Annr5FLcXI4Hj_C0t7lxvhkm.hOnWOvMFUTt_LsE-1767774244-1.2.1.1-wOiKdjxMHf9bDH748KT77xM8J7VGIPjed1yGuVqx1.AdJtYpuziP205uwHQlYVFk8Kfu7hQRkYwteNiHPHb30EP8U5UqybgyFniu8jFhArNtZLJGdv6hfdrbmwM43F9oIDl.sHfvFQjnfe1ZBSoZA3qM4DQm.u7VUYRsmfDKypSYJ.2cxh2BO07XSt7ExZNcPx4SazNKYhnaU7iUzK8nC4qSlqaQohZsancy5Qr2BHqxl3Sp.P4FyccfVmluoT9q.P8N_BbSPExG4oGkLwjh10Kxh41MlfOvLJ9bA2iATt7cCxFsbHgiULnyXFqBbBJVolqRjBvGZNLTb0Q49SMF4JI2dnTtPI3EjB8ctyDMWHl8h7HrN43fnx2WI3yOECs9YA3dAcAKlRawByMjsPw0_ZB0wryg9wBMrwJ1tJh5FvrASDeJr1j5.AQDLf2lob1.V5iPDyF_6R9Q7.ZLPDbfMSS.2oFF8hiBugJCWO8cqVxXeWB65p6bCFx4pCVX2BBtuAdSv5VFtPb.X4lmZNDaoxffiS9BbFY62FWQ72CbcMxaMtvI2lqstCA_h1xVxRVkJu8fbJXPty6mNWqrPE7s1uYhqV82I66A58xiCZXh.tCtw0mEKtX2tGvMIHJ6KYvqtvrltRFWCkQYaXbcIai8uRxP0.VZ4jgb.HtGaUDBr7fQ8Tsy3jSuk1kDos8wTVR_jciLQL0uVg8LBUMCReWkXndJLK.XH4cbjXmdZGwS9X_kte6jatLjD9t1f2WhYhjY7Rs5RnOl5otr04YvAb8y.gJHRzkFY8cx1Hhl0BlksQQLvOnD8KTuqLGd8CmGTEuc8tqVXCj_QjZ16Dim1gkGg',mdrd: 'pugf2Ic0cv8DD.st4M.FFLznBchBb7TXpyy3Tvh1VVs-1767774244-1.2.1.1-aypDugotz0sTcADvmKueV8SecsPNtDE5HONeybQMHjcOaiLhQwQEfbx_mpy9El5SVwuEBeZRDGXW5jG5eSWZkzVlzww2MvkzslzvcmB2vFSlpBVDYvCV1_x4EyrsMfhlPFOg8YbGJxPwOQRHyBfWRYB0A.OgkJE74QDtit2kenPZk9UH1RHnnXpQPGQzKa3QZPn6vzheT5LumAc8n9q1Ct1qtfwnrbjbgopIL8nKth1MJEVk5wcIysK5wzsFY4yXZ23piTI4RvOmuSGaxCsVCzh.HtwArme4sl32ktJl9L7P6eNAn2Kfk9aqnKwRQWw3SjhLCszg7h9kvzwcp12D3TyWcVpgfVu7HmfNXWwSq.n9ch_HnVs6oZCudMNL07hCmll4..y3d..wMxYm4FU2T3klA7d8QZNl1qy0hyyTi1ceWDe8X_RjI4PwdOn89GSmC8pMrDYSOyqMrF24RrQYzzbutBHFmEhGN8s.lwVeZ_hk6vIAxHKYX..76A0.ke6PKJ8_YjtmIwX3lZsQM3Y.wOFeJpNyFBeoalFaR8yM9EE6R7_FNbLwpP1oWhMfQ_R26xeBOhoIX6nvNumbE3tnZHDbQN.Jzp7w78Ob_ui7OHrvrJIResoOs9icbRxUKHm6EjSbcMUf8JXIraBn1.TqU3VGGMkQPBP_bRSRK0tuChoHZZEJxE.wjQccbgu3yzG6yay59QjnVZyliwQxRwL9wwjwNEFsT9MOuM42GSllyC4dbkjBnbWaGwepjU0bt60WAqOrt5CRTTwc3Q_gcvKaimXxP2hVeN2utJij6p1WBfyD1xkx1raeUx.5WKsZmkoav6kLdDiPzgvgJpf50qEZlcBvnwRBC4BqSYHZ7wB1hQac0CwZWqf9Vx5bAFdhEuYuQz9oQXme.TXOCH8J5xp12OySkAz8TzyNpet7if9gtHIGrj.MJo5E3zIJfoMMVF5SWFye4YsKHflZdLUJDj_boThYuyOcd4EH7QlQ5vdgbVfU05JbNw4ICr689qlRt1QBKzdb0z9CdL5cLIwzz1sGfnpjkR4TzGm67x1_uhWmWCIt8LMScIDcyCVaE297C2z9D7g0rStJ0vBD2EIGqi4G1Z_7wBYddPtLM03Ex9yQevym2OvZy_qHQ1c0JchycGpGYrw1efPMF67iQ6hInjOFRzeS6GPk4a7HEZwOXEabSbZX6A2ko4wKcexsxp_xQARAfNsdPvN04oieBu9tKE7iUeOdYwKnnYpFWUbboG4x4Gd_NmE0NGP6H34aCS0aOr60QMlWwspXv3jikcR4VD3b142lqYJ19S0I_vrq4PxCehVqWrG9aNYIb7p9K90nVF4vFTCgY3J6.hFpXMZf8kGajJN_3dBGrrhQbc9M4ac9ALYir9QSSO8PUUrZEDCrr71SfqDouRk4Oz5RT8O0yu1o.._hTHhcILBhUe6euGHNSCUWtCmg69KuXBUiYQICXuIUqDe6a2qX1GnCUVncIp.6mYuBHqPKwvTVGI4jK8jvFJyvqANpiAM16HFQDLV_8lH6JqCXGgVSR0sinlWp1vXGiEYh3gmJIbb10HX80Ru5dRhXDRbsE.I27b56fdZ7voLcnP_qgd9NzljphDcGLd8G5J7B7PC_wkYgIkKnix4PLNk4aFjB4aA5VvsgjaPeh4lJ9E7CiH_kUDZdJvzs2MemmGQacShnRsfV6XeUHSJ134h.bP5p_0hGyIZdtKEYmjFJ5xwFsyN12kCN6uTKKcyAbTVHMla1QS.i8KjEXsJvo6hMpC7yesvmqBgL4dovXacqrX..PLMIZ3JhrqxDBAhLVScduGSmvI5JFPj2qi28YGLCyo6WHbh9YQbLWbhc7cKkdem6dDaMEKt1JvqG.8t2q.Uu6B8khfnykv0XhGbgsAx58oBwwi9yPya4upXV22rb6soNnZ0AsbJYo84d6oE6OtpCbCSIZcS0BoWOTQqUzWELCpMfxCD8VbgDSaxgHB3jfw.41bo3y3_JP2QleeJh7gCSSNPldIAfs22M53TxUuE0Z7Z_A95JEHknn3hkxK2zLmGE1m_GJHglvppjGIpEjMtdLSudX9yfCokSY7tbEDzv4GfpQgULBTwhImIf1QuMgybDuHKMsKEhinzIfWFPf5WLj6x5fgQEG1I65oVa99jT9don6cFUfZ_cSVhNaoBnxGQmMh_AGf4sOCMZya8zhF.cjaCtpffrBzH96shRy1h9yZpTd7xnma4QNExdhHJFu7bNh1xDQv2_0vEVMLjLR4zHAhI6_0aED68k..a3SfgM_ltpixQtfH39jEpUkQzZ6YaxY_lMrxl82wEFoG2M1hrXx44T4TCJEEuIuQEkYF7gabx400H7VOUDiJfOjKUiksq.SMQkDx7lHNTkvSH2EMtx8sUW0G0CdiLtVWxZ8qKnas5bV_NZdDU_UTwfLssFsDTtI5DsZeANaEWOwijc0OsMEUStqpzkm72IzQgfjY3WJ5HqDtS1u4tNN5HX8KKBy2Z.YwBCiXgfXEt_Bv38h5Go4tzm7p_N3_8kXsowpThFXQ9zriABfvTNXEGKu.FcUfUtdnHSN3Y_8kM0qh_r7NQ9bI0hoeul_oInNy5Q8NHvOyj7kzok_5S8R1qBSBrZCkebScpQsCKIbxbWmL587hXKEP_NXKGEIYGaP708hvQ1Gm5vYLqtOTNY1nHj3zPRsuFnV.2woVLkCFJiAN6Mi3Z88djM2CuQQjhB_51WsY',};var a = document.createElement('script');a.src = '/cdn-cgi/challenge-platform/h/b/orchestrate/chl_page/v1?ray=9ba20e82b942e706';window._cf_chl_opt.cOgUHash = location.hash === '' && location.href.indexOf('#') !== -1 ? '#' : location.hash;window._cf_chl_opt.cOgUQuery = location.search === '' && location.href.slice(0, location.href.length - window._cf_chl_opt.cOgUHash.length).indexOf('?') !== -1 ? '?' : location.search;if (window.history && window.history.replaceState) {var ogU = location.pathname + window._cf_chl_opt.cOgUQuery + window._cf_chl_opt.cOgUHash;history.replaceState(null, null,"/api/upload-device-metrics?__cf_chl_rt_tk=RlThNfez1Ls7oC.5.fQXTTxVS9YF.1mAXMKeVUFBCLQ-1767774244-1.0.1.1-QVo4VuCJzW04TaxejCvKGee0V4_lI1QucY59UM.8yXc"+ window._cf_chl_opt.cOgUHash);a.onload = function() {history.replaceState(null, null, ogU);}}document.getElementsByTagName('head')[0].appendChild(a);}());</script></body></html>


              ```

              Could you take another look? My IP is 43.200.73.92.

              • Precy R

                Team•

                Jan 8

                Hello, can you please refresh and try again? Let us know if you are still experiencing the same concern.