buy iotex in nimo exchange

Since the transaction was made but the tokens aren't showing, we need to systematically diagnose the problem. Important First Step: Stay Calm and DO NOT share your private key or seed phrase with anyone. No legitimate support person will ever ask for it.

Here is a step-by-step guide to troubleshoot what happened.

1. Check the Transaction Status on the Blockchain

• Go to the IoTeX Block Explorer / https://bscscan.com or https://polygonscan.com/

  • Paste your transaction hash into the search bar and press Enter.

  • What are you looking for?

    • Status: Success ✅: This means the swap was executed correctly on the blockchain. The tokens were sent to your wallet address. The problem is now on the wallet's display side. This is the most common and easily fixable outcome.

    • Status: Failed ❌: This means the transaction did not go through. The most common reason is that the price shifted too much and the transaction would have resulted in too much "slippage." In this case, the funds you used to pay (e.g., USDC) should still be in your wallet, but the gas fee (in IOTX-e) is lost.

    • Status: Pending (...): The network might be congested. Wait a little while and

2. The Most Common Fix: Add the IOTX Token to Your Wallet

If the blockchain shows Success, but you don't see IOTX in your wallet, it's almost certainly because the token hasn't been added to your wallet's token list. Wallets don't automatically show every possible token.

How to add IOTX to your wallet:

• In MetaMask:

  1. Make sure your network is set to "IoTeX Mainnet".

  2. Scroll to the bottom of your assets list and click "Import tokens".

  3. Go to a reputable site like CoinMarketCap or IoTeX Developer Portal to find the correct IOTX Token Contract Address.

     • IOTX Native Token Contract Address on IoTeX Network: 0x6fb3e0a217407efff7ca062d46c26e5d60a14d69

  4. Copy and paste this address into the "Token Contract Address" field in MetaMask. The other fields (Token Symbol and Decimals of Precision) should auto-populate.

  5. Click "Add Custom Token".

• In Trust Wallet:

  1. Click the toggle icon in the top right corner.

  2. Search for "IoTeX". If you don't see it, scroll to the bottom and click "Add Custom Token".

  3. Set the Network to "IoTeX".

  4. Use the same contract address from above: 0x6fb3e0a217407efff7ca062d46c26e5d60a14d69

  5. Fill in the details (Name: IoTeX, Symbol: IOTX, Decimals: 18) and save.

After adding the token, your IOTX balance should appear immediately.

Always check Your Wallet Address: On the block explorer, look at the transaction details. Confirm that the "To" address is exactly the same as your wallet address. A single typo can send funds to the wrong, unrecoverable address.

I hope this helps to clarify and if you have further query please don’t hesitate.