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[Eco Bounty] ioPay Deleted Activities

New Issue

Wallet Address: 0x073984dbe40789caf6f7ad4a636330c1378f6ec1
Description: Transaction records have been deleted. This recent withdrawal from an exchange’s history more than a month ago is no longer found.

Device & Environment: ioPay Version v4.7.5 (3934), Android 10, Samsung Galaxy S9+

Posted by [Deleted User] ·
Status: Completed3 comments

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Comments3

  • Terry Xu

    Team•

    Aug 30, 2025

    This record is stored locally. Could you confirm: did you uninstall and reinstall ioPay, change to a new device, or are you currently on the IoTeX chain?

    • [Deleted User]

      •

      Sep 1, 2025

      I did uninstall and reinstall ioPay, and records from the previous app version are removed

      • Terry Xu

        Team•

        Sep 1, 2025

        Yes, once you uninstall ioPay, the local records will be removed as well. Anyway, thanks for your feedback!