
Wallet Address: io1tkw393kejmxwnd454twc6020sxcyvh5dxqmren
App Version: ioPay v5.2.0 (1)
Device: iPhone XR
OS: iOS 18.7.3
Issue: Feedback Submission Restrictions
Description: The "User Feedback" module within the app settings is overly restrictive, preventing effective bug reporting.
Constraint 1 (Single File Upload): The interface limits users to uploading only one (1) image per feedback submission. This makes it impossible to provide multiple screenshots that show a sequence of a bug or different aspects of an error.
Constraint 2 (No Video Support): There is no functionality to upload video files or screen recordings. Given that some bugs (like the "loading spinner" hang) are dynamic, a static screenshot is often insufficient to demonstrate the issue clearly.
Steps to Reproduce:
Navigate to Settings > User Feedback.
Attempt to attach a second image after selecting the first.
Attempt to attach a video file (e.g., .mp4 or .mov).
Observe: The UI does not provide an "Add" button for additional files, and the file picker filters out non-image files, preventing video selection.
Expected Result:
The feedback module should allow multiple image attachments (at least 3β5) and support video file uploads to allow for comprehensive bug documentation.
Actual Result:
Users are limited to a single image, forcing them to omit critical visual evidence or submit multiple separate tickets for a single issue.
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In Review
New Issue
3 days ago

cryptotestnet
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