[Eco Bounty] ioPay Feedback Module Limitations

Wallet Address: io1tkw393kejmxwnd454twc6020sxcyvh5dxqmren

App Version: ioPay v5.2.0 (1)

Device: iPhone XR

OS: iOS 18.7.3

Issue: Feedback Submission Restrictions

Description: The "User Feedback" module within the app settings is overly restrictive, preventing effective bug reporting.

Constraint 1 (Single File Upload): The interface limits users to uploading only one (1) image per feedback submission. This makes it impossible to provide multiple screenshots that show a sequence of a bug or different aspects of an error.

Constraint 2 (No Video Support): There is no functionality to upload video files or screen recordings. Given that some bugs (like the "loading spinner" hang) are dynamic, a static screenshot is often insufficient to demonstrate the issue clearly.

Steps to Reproduce:

Navigate to Settings > User Feedback.

Attempt to attach a second image after selecting the first.

Attempt to attach a video file (e.g., .mp4 or .mov).

Observe: The UI does not provide an "Add" button for additional files, and the file picker filters out non-image files, preventing video selection.

Expected Result:

The feedback module should allow multiple image attachments (at least 3–5) and support video file uploads to allow for comprehensive bug documentation.

Actual Result:

Users are limited to a single image, forcing them to omit critical visual evidence or submit multiple separate tickets for a single issue.

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Upvoters
Status

In Review

Board
πŸ’‘

New Issue

Date

3 days ago

Author

cryptotestnet

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