[Eco Bounty] IoTeX Feedback Portal – No Private Message Option

📌 Summary

The IoTeX Feedback Portal does not provide an option to send or view Private Messages, making it impossible to communicate sensitive or user-specific information securely.

🔁 Steps to Reproduce

Visit https://feedback.iotex.io/

Log in with a user account

Navigate through feedback posts, profile, or settings

Look for an option to:

Send a Private Message

Mark feedback as Private

Contact IoTeX team confidentially

✅ Expected Behavior

Ability to send Private Messages to the IoTeX team or moderators 🔐

Option to submit private feedback

Secure channel for sharing sensitive details (wallets, tx hashes, logs)

❌ Actual Behavior

No Private Message or private communication feature available

All feedback appears to be public-only

Users cannot safely share sensitive or personal information

⚠️ Impact

Users may avoid reporting critical issues

Security-related or account-specific problems cannot be shared safely

Reduced quality of feedback and user trust 🚨

Wallet Address: io1tkw393kejmxwnd454twc6020sxcyvh5dxqmren

Device & Environment:

-Operating system: Windows 11 Pro

-Device model: A520MHP