Severity: High (Blocker - prevents users from seeing rates or proceeding to purchase)
Component: Credit Card / Fiat-to-Crypto Onramp (ChangeNow Widget)
When attempting to buy crypto via the "Credit Card" tab using the ChangeNow integration, the "You get" field displays a continuous loading spinner and fails to calculate the conversion amount. As a result, the "Buy" button remains disabled, and the user cannot proceed with the transaction.
Navigate to the IoTeX Hub and select the Credit Card tab.
Select ChangeNow from the list of providers.
On the ChangeNow widget, ensure "Buy" is selected.
Enter an amount in the "You send" field (e.g., 1500 USD).
Observe the "You get" field for the IOTX conversion.
The widget should fetch the current exchange rate and display the estimated amount of IOTX the user will receive, enabling the "Buy" button.
The "You get" field shows a dash ("-").
No estimated rate is provided.
The "Buy" button is greyed out/inactive.
Environment: Mobile Browser / IoTeX Hub Beta
Asset Pair: USD to IOTX
Likely Cause: This is often caused by an API timeout between the host site and the liquidity provider (ChangeNow), or a temporary lack of liquidity for the specific pair/amount requested.
Wallet Address: io1tkw393kejmxwnd454twc6020sxcyvh5dxqmren
Device & Environment:
-Operating system: Android 13
-Device model: Redmi Note 10 Pro
Please authenticate to join the conversation.
In Review
New Issue
13 days ago

cryptotestnet
Get notified by email when there are changes.
In Review
New Issue
13 days ago

cryptotestnet
Get notified by email when there are changes.