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[Eco Bounty] NFT Collection Images Not Displaying

Target: https://iotexscan.io/
Feature: NFT Explorer / Collection Viewer
Category: Functional / UI Rendering Issue
Severity: Medium


Summary

NFT collection images are not loading or displaying properly on the IoTeXScan explorer. The issue affects all NFTs under the collection view, where image thumbnails fail to appear despite valid metadata being present.


Steps to Reproduce

  1. Go to https://iotexscan.io/.

  2. Navigate to the NFT section or search for any NFT Collection.

  3. Observe the collection preview or individual NFT entries.


Expected Result

NFT collection images should load and display correctly, allowing users to identify NFTs visually.


Actual Result

NFT collection images fail to appear — placeholders or empty image frames are shown instead.


Impact

  • Users cannot visually confirm NFT ownership or collection details.

  • Reduces usability of the NFT explorer.

  • Impacts trust and engagement for NFT holders and project developers.


Proof of Concept

URL: https://iotexscan.io/
Screenshot / Video: (Attach your captured image or recording)
Observed Behavior: NFT collection images do not render.

Wallet Address: io1tkw393kejmxwnd454twc6020sxcyvh5dxqmren

Device & Environment:

-Operating system: Windows 11 Pro

-Device model: A520MHP

Status: Completed1 comment

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Comments1

  • Terry Xu

    Team•

    Oct 31, 2025

    Thanks for your feedback! For now, the NFT feature on IoTeXScan already covers most usability needs. The most accurate way for users to verify an NFT is through its contract address, so IoTeXScan doesn’t plan to add more support for this feature. If you’re looking for functionality similar to NFTScan, you can check out the NFT marketplace developed by the Mimo team.