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[Eco Bounty] “No projects available” shows before data loads – causes user confusion

Wallet Address:
0x0f06443fbfc0Eb7D1f1c98DC74005546e2f70AAb

Bug Description:
When the user clicks Claim Rewards on https://hub.iotex.io/claim, the system shows:

No projects available at this time.

This message appears immediately, before data has fully loaded, which causes confusion — users

Device & Testing Environment:
Device: Dell Laptop
OS: Ubuntu
Browser: Chrome

Steps to Reproduce:

  1. Go to https://hub.iotex.io

  2. Click Claim Rewards in the sidebar

  3. Observe the screen just after clicking

  4. “No projects available” is displayed before data load completes

Actual Result:
“No projects available” appears instantly, even if the data is not yet fetched.


Expected Result:
Show a loading spinner or message (e.g. “Loading…”) while fetching data.
Only display “No projects available” after confirming that no data exists.

Status: Completed2 comments

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Comments2

  • Terry Xu

    Team•

    Aug 3, 2025

    This is a completed event page, and the data is currently loading — it doesn’t affect overall use. Thanks for your feedback!

    • klrt0120

      •

      Aug 4, 2025

      Maybe the server or network was down that day.