Skip to main content

Give me my $

Hash Action: 370adf082e02c728679f4cb7d69f6ecae664f3d30e15045f1fef74dc0d27304d

Hi

I made a bridge via Binance's WEB 3 wallet (Bridge ioteX) on the XPIN website for 0.11 BNB in order to stack XPIN on their website, and as a result, my money is stuck on your Iotex HUB website, and I am unable to retrieve my money since it is impossible to connect to Binance's WEB 3 wallet on your HUB, even though it is offered.

and meanwhile I'm losing money

Could you please send my money back to me?

To this address, please: 0xEBb35c37855960e5cB4d036515CC65c964BF75A4

thanks

Status: Completed4 comments

Log in to comment and vote

Comments4

  • Precy R

    Team•

    Oct 22, 2025

    Hello, our Team had checked the transaction and it shows the transfer was successful. Please refer to the link below:

    https://bscscan.com/tx/0x50c4288606decb78a91b3dbbefbdcde547db164eb041da642ab88e659b19e611

    • [Deleted User]

      •

      Oct 22, 2025

      Thank you, I understand...

      In the meantime, the bridge only works from BSC to ioteX.

      From ioteX to BSC, the bridge does not work because the network is no longer supported by the BINANCE wallet, so my money is stuck.

      • Precy R

        Team•

        Oct 22, 2025

        Here is the step-by-step guide to retrieve your stuck tokens.

        Prerequisites Before You Start

        1. Access to Your Wallet: You must have access to the original Binance Chain Wallet (or the seed phrase) that you used to initiate the failed bridge transaction. This is non-negotiable, as you need to sign the recovery transaction.

        2. Gas Fees: You will need a small amount of BNB (BEP-20) in the wallet to pay for the transaction gas fee on the BSC network.

        3. A Modern Wallet: It's highly recommended to use MetaMask for this process, as the tool is optimized for it. You can import your old wallet into MetaMask using your seed phrase.

        Step-by-Step Recovery Instructions

        Step 1: Set Up MetaMask with the BSC Network

        If you aren't already using MetaMask, set it up and add the Binance Smart Chain network.

        1. Install MetaMask as a browser extension.

        2. Import your wallet: If you were using the old Binance Wallet, you can import it into MetaMask using your 12 or 24-word seed phrase.

        3. Add BSC Network: Go to chainlist.org, connect your MetaMask wallet, and search for "Binance Smart Chain". Click "Add to MetaMask" to add the network automatically.

        Step 2: Access the Official IoTeX Recovery Tool

        This is the most important step. Only use the official tool to avoid scams.

        Go to the official IoTeX Pebble Tracker website, which hosts the recovery tool:
        👉 https://pebble.iotex.io/recover

        (This is a trusted subdomain of the official iotex.io domain)

        Step 3: Connect Your Wallet

        1. On the recovery page, click the "Connect Wallet" button.

        2. Select MetaMask (or your connected wallet) and authorize the connection.

        3. Ensure your MetaMask is set to the BSC Mainnet.

        Step 4: Execute the Recovery

        Once your wallet is connected, the tool will automatically scan the blockchain for any stuck tokens associated with your address.

        1. Select the Token: A list of your recoverable tokens (e.g., IOTX-e, VITA, etc.) will appear.

        2. Initiate Recovery: For each token you wish to recover, click the "Recover" button.

        3. Confirm the Transaction: A MetaMask pop-up will appear asking you to confirm the transaction. This will require a small amount of BNB for gas.

        4. Wait for Confirmation: After you confirm, wait for the transaction to be processed on the BSC network. This usually takes less than a minute.

        Step 5: Verify Your Funds

        Once the transaction is confirmed, your recovered tokens will be sent from the old bridge contract directly to your standard BSC address (the one you used with MetaMask). You can check your wallet balance on BscScan or within your MetaMask wallet by adding the token contract address if it doesn't show up automatically.


        What If I Don't Have the Old Wallet/Seed Phrase?

        This is a critical situation. If you no longer have access to the original wallet or its seed phrase, it is impossible to recover the tokens. The recovery process requires a cryptographic signature from the original wallet to prove ownership and authorize the transfer. No one, not even the IoTeX team, can bypass this security feature.

        Important Security Warning

        • NEVER share your seed phrase or private keys with anyone. The official recovery tool will never ask for this information.

        • Double-check URLs. Only use the link provided in this guide or from the official IoTeX Discord/Twitter channels. Scammers create fake recovery sites to steal funds.

        • The recovery process only requires you to sign a transaction, not enter any sensitive information.

        I hope this helps and if you have further query please don’t hesitate.

        • [Deleted User]

          •

          Oct 22, 2025

          Good evening, Pretty.

          Thank you very much for your reply and for your time, even though I wish I hadn't wasted it. Let me explain.

          Before you replied and I left for work (I'm an Uber driver)

          I did some research on XPIN Telegram , and after reading a post, I modified my Binance Web 3 wallet by creating private keys, which I imported into your IoPay wallet.

          From there, with a few IOTX, I was able to recover my BNB without any problems and buy back XPIN.

          The BNB price hasn't changed much since yesterday, so I haven't lost anything.

          Now I'm going to try to stake them flexibly on the Xpin Network, which was my original intention, starting with ioPay.

          My apologies for the post and thank you again for your help.

          Translated with DeepL.com (free version)