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Problem with PIN in IOPAY

I imported my private key from my IoTeX Desktop Wallet V1.2.0 and yes, I can see my tokens and my wallet. The only problem is, when I try to do a backup from the IOPAY app, it refuses my PIN. Then, I deleted the app from my iPhone. Reinstalled it, same process. Same thing. The PIN is not accepted.

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Comments1

  • Precy R

    Team•

    Mar 31, 2025

    Hello, may I know the IOS version of your phone so that our team can check and help you with your concern?